SupremeCar Privacy Policy

At SupremeCar (accessible from https://cs.supremecar.in/ and our mobile applications), one of our foremost commitments is the protection and confidentiality of the personal data of our visitors, passengers, and partner drivers.

This Privacy Policy document details the categories of information collected, recorded, and processed by SupremeCar, the reasons for its collection, and how we handle, store, and safeguard your data across all digital touchpoints.

If you have additional questions or require further clarification regarding our privacy practices, please contact our privacy compliance team without hesitation.

By accessing, browsing, registering on, or utilizing any features of the SupremeCar website and ride-booking application, you hereby explicitly acknowledge, consent to this Privacy Policy, and agree to its provisions in full.

If you do not agree with any terms or data processing practices outlined within this document, we advise you to discontinue use of our services immediately.

The personal information that you are requested to provide, along with the precise rationale for requesting it, is made transparent at the moment of data collection.

We process your personal information for lawful and legitimate purposes, including to:

• Provide, operate, coordinate, and maintain our intercity ride platform
• Improve, personalize, and expand our travel routes and services
• Understand and analyze usage patterns to optimize passenger and partner comfort
• Develop new transport features, vehicle categories, and travel technologies
• Coordinate trips between passengers and drivers seamlessly
• Send booking confirmations, status updates, SMS OTPs, and ride alerts
• Provide prompt customer service and dispute mediation assistance
• Send promotional newsletters, offers, and relevant travel updates (with opt-out)
• Detect, investigate, and prevent fraudulent transactions, theft, and unauthorized access

SupremeCar adheres to a standard procedure of utilizing server log files. These files log visitors when they access or navigate our web application. All modern hosting platforms maintain these logs as an essential part of hosting infrastructure analytics and platform cybersecurity.

None of these server diagnostic metrics are linked to personally identifiable records during routine operations. Their sole purpose is to diagnose server anomalies, analyze usage trends, administer site infrastructure, monitor traffic anomalies, and compile demographic statistics.

Like virtually all modern web portals, SupremeCar uses cookies. Cookies are small textual identifiers placed on your device to store user preferences, active authentication sessions (NextAuth), recent route searches, and dark/light UI mode settings.

This technology allows our platform to remember your login state, customize page content to match your device, and elevate the responsiveness of ride scheduling.

Google is among the third-party providers integrated across modern web ecosystems. Google and associated advertising or analytics vendors may employ cookies (including DART cookies and Google Analytics tags) to serve relevant contextual information based on visitors’ interactions with SupremeCar and other websites across the internet.

Users may choose to decline or customize the use of targeted advertising cookies by visiting the official Google Ad and Content Network Privacy Policy at: https://policies.google.com/technologies/ads

Under the California Consumer Privacy Act (CCPA), among other global consumer standards, eligible users are endowed with specific statutory rights regarding their personal data:

Upon receipt of a verified request, we are mandated to provide a comprehensive response within one (1) month. If you wish to invoke any of these statutory rights, please submit your request to our compliance desk.

We ensure that every traveler and user is thoroughly cognizant of their data protection entitlements under the General Data Protection Regulation (GDPR) and reciprocal worldwide privacy standards:

If you submit a formal data protection petition, we have one (1) month to respond. Please write to us at contact@supremecar.in to exercise any GDPR privileges.

Another crucial priority is providing heightened protection for minors while using internet services. We strongly encourage parents and guardians to actively observe, guide, and participate in their children’s digital engagements.

If you believe or have reason to suspect that a minor under 13 has furnished personal details on our site without parental authority, please alert us immediately at contact@supremecar.in, and we will apply our utmost efforts to promptly excise such records from our databases.

We implement industry-standard administrative, physical, and digital safeguards designed to shield your personal data against unauthorized disclosure, interception, alteration, or unlawful destruction.

• All web communication is enforced over HTTPS with TLS 1.3 encryption.
• Passwords and authentication credentials are encrypted using bcrypt salted hashes.
• Payment transactions are handled via compliant PCI-DSS certified payment processors (Razorpay).
• Data is retained only as long as necessary to fulfill the operational travel services and statutory obligations.

We may update our Privacy Policy periodically to incorporate changes in technology, statutory compliance, or operational enhancements. We advise all users to review this page periodically for any updates.

We will notify users of any substantial revisions by publishing the updated Privacy Policy directly on this URL and updating the “Last Revised” timestamp. All amendments take effect immediately once posted on this page.

If you have any questions, inquiries, complaints, or suggestions regarding this Privacy Policy or SupremeCar’s data management practices, please contact our team via the designated channels below: